Online Casinos
Online CasinosGet in Touch With Us

Get in Touch With Us

If you have a question about anything on this site — whether that is how we rank the fastest-withdrawing casinos, a correction you want to flag, or a concern about gambling support — this page tells you how to reach us and what happens next.

How to Contact Us

Email is the best way to get a response from our team. We read every message personally and aim to reply within two working days. Please write to us at [email protected].

A little context in your opening line helps a lot. If you let us know upfront what the message is about — a content question, a factual correction, a partnership inquiry — we can get it to the right person faster and give you a more useful reply.

What You Can Write to Us About

There is no wrong reason to get in touch. These are the most common types of message we receive:

  • Content questions — Unsure how we assess withdrawal speeds, what a wagering requirement means in practice, or why a particular casino appears where it does in our rankings? Ask us directly.
  • Corrections and updates — We take accuracy seriously. If something looks out of date, inconsistent with your own experience, or factually wrong, please flag it. We will review it promptly.
  • Reader feedback and suggestions — Want us to cover a specific casino, payment method or topic relevant to US online gambling? We genuinely consider reader input when planning new content.
  • Responsible gambling concerns — If you or someone close to you is finding it difficult to stay in control of gambling, please mention this and we will point you toward the right support resources. You can also contact the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day.
  • Editorial and partnership inquiries — If you represent a casino brand or a service relevant to US players and would like to explore working with us, introduce yourself and outline what you have in mind. We will respond to genuine approaches.
  • Technical issues — Found a broken link, a page that does not load correctly, or something else that looks like a site error? Let us know and we will look into it.

What Happens After You Email

Every message is read by a member of our team — not filtered by an autoresponder or handled by an automated system. You will receive a reply from a real person who has actually read what you wrote.

Our standard turnaround is two working days. During periods of high volume it may take a little longer, but we will always follow up. If you have not heard from us after four working days, it is worth checking your spam folder before resending.

A Note on How This Site Works

joshandfriends.com is an independent comparison site covering online casinos available to players in the United States. Our editorial rankings are based on research and verified criteria — withdrawal speed, licensing, game range, payment options and bonus conditions — and are not determined by commercial relationships. Casinos may pay commission when a reader follows a link and registers, but that does not buy a higher position in our rankings.

If you have read something on this site and feel it does not reflect how a particular casino actually operates, we want to hear about it. Keeping our content accurate and useful depends in part on feedback from people who use these platforms day to day.

For a broader look at how we assess and compare casinos — including how we weigh withdrawal processing times against other factors — the content across the rest of this site sets out our approach in detail.

Responsible Gambling — A Brief Note

Online casino games involve real money and carry genuine financial risk. Outcomes are never guaranteed, and no strategy removes the house edge built into games of chance. If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, that is the point to step back.

Support is available:

Most licensed US online casinos also offer self-exclusion programmes, deposit limits and session time reminders. If you need help locating those tools on a specific platform, get in touch and we will do our best to help.

We Look Forward to Hearing From You

Whether it is a quick correction, a detailed question or a general thought about the site, your message is welcome. Reach us at [email protected] and we will get back to you.